This Privacy Policy describes how BeThere Group Inc., a Delaware corporation, collects, uses, discloses, processes, and protects personal information in connection with its websites, mobile applications, software platforms, artificial intelligence systems, integrations, and related services.
By accessing or using the BeThere platform, you acknowledge and consent to the collection, use, disclosure, and processing of your personal information as described in this Privacy Policy.
1. Scope and Applicability
This Privacy Policy applies to all users of the BeThere platform, including guests, hotels, service providers, business partners, and visitors.
2. Information We Collect
BeThere Group Inc. may collect personal information that you provide directly, including your name, email address, phone number, account information, booking details, and communications.
BeThere may also collect information automatically, including IP address, device information, browser type, operating system, usage data, and location data.
Hotels and service providers may provide guest information necessary to facilitate services, including guest names, reservation details, and contact information.
Payment information is processed by third-party payment processors. BeThere does not store full payment card numbers.
3. Use of Information
BeThere uses personal information to operate, maintain, and improve the platform, facilitate bookings, enable communication, provide artificial intelligence concierge functionality, process payments, detect fraud, maintain security, and comply with legal obligations.
4. Sharing of Information
BeThere may share personal information with service providers, payment processors, hotels, and service providers as necessary to facilitate services.
Information may also be disclosed to comply with legal obligations or protect rights and safety.
BeThere does not sell personal information for monetary compensation.
5. Artificial Intelligence Processing
BeThere may use automated systems and artificial intelligence to provide concierge services and improve platform functionality.
6. Data Security
BeThere implements reasonable safeguards designed to protect personal information.
7. Data Retention
BeThere retains personal information as long as necessary to provide services and comply with legal obligations.
8. Privacy Rights
Users may request access to, correction of, or deletion of personal information, subject to applicable law.
9. Cookies
BeThere uses cookies and similar technologies to improve platform functionality.
10. Children's Privacy
The platform is not intended for individuals under eighteen years of age.
11. Changes
BeThere may update this Privacy Policy at any time.
12. Contact Information
BeThere Group Inc.
legal@bethere.group